Shipping policy
Shipping Policy
Thank you for shopping with WINDFRD! We strive to process and ship your orders as quickly as possible. Below are the details of our shipping policies:
1. Processing Time
1.Orders are typically processed within 1 business days (excluding weekends and holidays) after payment confirmation.
2.During peak seasons or promotions, processing times may extend slightly.
2. Shipping Options & Delivery Times
We offer the following shipping methods (customize based on your carriers):
| Method | Regions Served | Order Minimum | Shipping Cost | Estimated Delivery |
|---|---|---|---|---|
| Standard Delivery | US | < $69 | $5 | 3–5 business days |
| Standard Delivery | US | ≥ $69 |
Free | 3–5 business days |
|
Express Delivery |
US |
Any order |
$10 | 1-3 business days |
|
Standard Delivery |
CA |
< $69 |
$5 |
3-6 business days |
|
Standard Delivery |
CA | ≥ $69 |
Free |
3-6 business days |
| Express Delivery | CA |
Any order |
$10 |
2-4 business days |
| Global Direct (from Origin) | US & CA | Any order | $12 | 7-12 business days |
| Global Direct (from Origin) |
Rest of world (excl. US & CA) |
Any order | $12 | 8-15 business days |
Delivery times are estimates and not guaranteed. Customs delays may apply for international orders.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
1.Order weight/dimensions
2.Destination
3.Selected shipping method
4. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Use this to monitor your package via the carrier’s website.
5. Product Price
All prices include tax.
6. Undeliverable Orders
If a package is returned to us due to an incorrect address or failed delivery, we’ll contact you to arrange reshipment (additional fees may apply).
7. International Orders
1.Customers are responsible for customs fees, taxes, or import duties (if applicable).
2.Provide accurate address details to avoid delays.
8. Contact Us
For shipping-related questions, email hzscculture@gmail.com or visit our www.windfrd.com.